
I received a review unit from WOM world a few days back and it’s been a nice experience with the N97.
Note that I am also using the N900 all along. However this is a sole N97 review with the N900 in no consideration but I do have references of the Samsungs HD monster i8910 and the Sony IDOU/SATIO.
Some Flashback:-
Until a few months back just before the N900 was released, N97 was Nokia’s flagship phone and one amongst Nokia mobiles to sport a large touch display with Symbian tweaked to take in touch input. The N97 did create lot of curiosity and hype when it was first announced.
It’s been almost a year since the N97 has been released and has already receive a fair share of updates from the dellligent Nokia guys, which also includes the highly anticipated FW 2.0(God the n97 was very bad before 2.0)
Present:-
It’s just been sometime since we received an FW update for the N97 with the much awaited OVI maps with free navigation. I do feel that Nokia and N97 do have quite some weapons to hold their own amongst all the competitors around.
I played around with the N97 for 2 weeks as my primary phone. My usage included few phone calls and messages in a day, Average of 1 hour browsing over wi-fi,1 hour browsing over 2.5g, few images and videos, continuous access to exchange server over 2.5 g and few hours of music.
Physical Design:
Specifications:
Device Size 117.2 x 55.3 x 15.9[1] mm
Volume 88 cc
Weight 150 g
Input Method Touch Screen
Keypad Slide-out QWERTY Keyboard

N97 Unboxed
The Good:
The tilt sliding full QWERTY form factor is the best I have used in any mobile. (My previous dual sliding N95 was awesome for quick music access) For me a physical keyboard is a must (not necessarily QWERTY) and the N97 suits the bill perfectly,
The hinge mechanism is quite solid. The screen angles out with a proper thump and if feels as if it would last a hundred years. The angle is at around 30 degree inclinations and is perfect for watching movies and other phone operations. Steel bezel around the handset gives a class feel to the mobile.
The keyboard has the space bar placed towards the right. Again this is one topic of debate as to why Nokia has chosen to move the space bar towards one side when most of the users are quite used to having it at the center. It does take some time for getting used to, not much of a issue though.
The keypad also house a D-pad which is quite handy while browsing and playing games.
The power button and a 3.5mm headphone jack are on top side of the device. On the left side, you’ll a find a Micro-USB port, a lock switch, and the stereo speakers. The right side has a volume rocker that also doubles as zoom in/out buttons and a camera capture key. The camera is located on the back and both the lens and flash are protected by a sliding cover.
The bad:
Observe Camera Lens glass grained by the protective slide
Notice the spacebard placed towards the right
Accessories
The back cover is all plastic and does feel a bit cheap for a flagship smartphone. This can be forgotten if you are one of the earlier N97 owners (the review unit sent to me looks as if it’s from the earlier batch) and does have one serious flaw. CAMER LENS COVER!!! The lens cover slide open mechanism is flawed and instead of protecting the lens it ends up scratching it (checks the images below). However this has been rectified in the newer batch of mobiles.
I do have some gripes with the keyboard also. The keys do not provide proper feedback since they have very less travel. The spacing between the keys is adequate but it would have been awesome if the keys have a small bulge in the middle… A la N900.
Hardware:
Specs:
CPU Count Single CPU
CPU Type ARM 11
CPU Clock Rate 434 MHz
WLAN IEEE 802.11 b/g
Dual Transfer Mode (MSC 11),EGPRS, GPRS, HSCSD,HSDPA,WCDMA
Frequency Bands GSM 1800, GSM 1900,GSM 850,GSM 900,WCDMA 1900,WCDMA 2100, WCDMA 850
WCDMA 900
Screen Resolution 360 x 640
Screen Color Depth 24 bit
Memory 32GB of internal memory with Micro SD (up to 16Gbytes)
TV-Out Yes
FM Transmitter Yes
The Good:
Memory is one area in which N97 excels and has a huge 32 GB internal memory with support up to another 16 GB memory cards. This adds up to 48 GB of space for multimedia and files storage and is more than adequate for mobile needs. The resistive touch screen is quite responsive and usable though it’s not in the same league as the capacitive screens. Screen resolution is on par with the other phones in the market, has good brightness and legibility under sunlight. It also has a FM transmitter which is quite handy and TV out support.
The Bad:
Expect for the good memory capabilities it looks like Nokia have made huge compromise in all other hardware department. Here is my rant list:
1> Single ARM 11 processor with no GPU is mediocre and is not up to task.
2> 128 Mb of RAM for a Smartphone flagship is rubbish.
3> 128 Mb phone memory is again shocking as you end up filling it up in no time which results in annoying out of memory error.
4> 5 Mp camera with Carl Zeiss optics is a decent performer and is now been around for long time doing its duty in N95, N95 8 GB, N82…Etc. However they could have plonked in the 8 Mp unit from the N86 along with Xenon flash.
5> GPS takes ages to get a lock from cold start and frequently loses connection after getting a lock. This has also been rectified in the later batches though.
6> Lag when switching from portrait to landscape mode or vice versa
Well the above all problems directly result in the mobiles performance and have resulted in quite some unhappy users. The highly anticipated firmware 2.0 fixed some problems but still wish Nokia had made some better decisions in on the hardware part.
Home screen and widgets:


Specifications: The n97 runs Symbian OS v9.4, Series 60 v5 which is essential S60 v3 edition tweaked to take in touch input.
The Good:
The N97 has the best home screen implementation compared to other s60 v5 biggies like the i8910 and the Satio.
The layout is organized into sections with the status indicators (Clock, Date and profile) arranged at the top. Click on the status indicators and you are taken to their respective applications.
Widgets are quite popular nowadays and have been quite neatly integrated to the home screen. User can customize and add up to 5 widgets for quick access. Just swiping across the widgets switches makes the widgets disappear allowing a clean home screen. Neat! Turn the phone and the widgets organized neatly into landscape mode. Its easy to remove or rearrange the widgets. By default, our review unit’s home screen featured widgets for Facebook, AccuWeather, contacts, a shortcut bar to messages, the Web, maps and the media player.
The Bad:
Again, compromises on the hardware part has let down the otherwise beautiful home screen with some small niggles. Developers are forced to trade away transitions for performance and hence we see no transitions in the home screen provided. Transitions from landscape to portrait and vice-versa are sometimes not smooth when we have some applications open in the background. Not much of a pain though.
Operating system

N97 is powered by Symbian OS v9.4 (S60 V5) which takes in touch input. As I said earlier its essentially a S60 v3 with some tweaking to take in touch input. The grid based main menu can be accessed by clicking the physical button on the front of the phone. The menu button is slanted has no indication that it actually is a menu button. Go in and you see a familiar (if you have used an s60 v3 earlier) layout of icons. .. Here the icons are essentially OVI set of icons that have been pretty standard with the latest N series.
The good:
Well OS is good at multitasking and has no problems in opening more than 7 apps (It does support for even more simultaneous apps running) which included some resource hungry apps like maps, camera and video player. Switching between apps is done through press holding the menu button or through the options menu. The application menu is fast and smooth with the new kinetic scrolling added in 2.0 which make it even better.
One good thing about the S60 running here is that its supported big time by Nokia by providing frequent software updates (My two year old n95 8gb got a recent SW update..Take that…!) SW updates do iron out issues and also provide new feature. FOTA (Firmware Over The Air) update is also supported which is great step towards wireless updates. A far cry from some other manufactures who just seem to forget their products.
The bad:
The OS looks outdated when compared to other touch screen OS in the market. There are no theme effects and transitions incorporated which makes things bland. Probably Nokia had to do away with the transitions because of the RAM concerns. The icons are sometimes not finger friendly and navigation around some parts does require unnecessary additional clicks.
Also in landscape there is this list of buttons on the right side which are big and ugly and eat up screen estate. These though are essential buttons to navigate around the menu but the buttons are too big and somewhat misfit which make the landscape mode look portrait.
The problem here is that S60 has been around for long and it was also not developed as a touch OS. This shows off in quite some places.
Email and Messaging
The messaging is another are where S60 v5 hasn’t been modified at all. It’s essentially the same as what we saw in Nokia 5800.
The Good
No changes in messaging features means that there are no hassles in daily usage as it’s has been always on S60 V3. Once inside the messaging menu the user has access to the Messaging Inbox, Mailbox, Sent messages, Draft messages and outbox . N97 also has handwriting recognition software built in so that you don’t need to pop out the keyboard or struggle with the onscreen key board. The software is still being optimized I guess, but it does a good job nevertheless.
The email client also remains the same with some small tweaks in place to reduce the unnecessary hits to achieve particular tasks. Email client supports multiple clients with all standard features and other synchronizations options in place.
The bad:
Nokia should have gone down the threaded messaging approach path. Though this feature is not implemented by other manufactures running s60 it would have been really great for the n97 if it had the now famous conversations (N900). The messaging application is due for an upgrade and I hope to see the conversation in the next firmware..!! C’mon Nokia…
Again the only rant with the email client is it’s high time it needs a complete makeover. Yeah…Eagerly waiting for Symbian v4 for that.
Multimedia
Like its N-series predecessors multimedia capabilities is a critical for this segment and the n97 does not letdown though it’s no benchmark material in multimedia handling. There is no longer the cool shortcuts menu that usually accompanied the N series devices. Multimedia access is now through the Music and Videos&TV menus.
N97 has FM radio with RDS(Radio Data System) and also a FM transmitter which is a great feature. FM transmitter is missed out on both Omnia HD and the Satio.
The good:
Playback does look great on the 3.5 inch display with 16m colors and 640*360 pixels. Having 32 GB is on-board is pretty awesome and I don’t see the need for having an external card to store the digital content. Audio quality from the dual speakers is good and pretty loud. The earphones are the same as those coming with 5800 which does a decent job.
Default video codec’s supported are MPEG-4, mp4 and 3 GB. There is no DivX and XviD support out of the box, however there are quite a lot of apps in the Symbian market which do playback other formats.
Music codec’s supported are MP3, AAC, eAAC, eAAC+, WMA.
The FM radio interface is neat with support for automatic station scanning. RDS allows display of the Radio station name on the main screen.
FM transmitter is also a very useful feature and is nowadays becoming a standard in smartphones. It helps a lot when you have to stream music to your receiver in car. No need to burn your favorite tracks while planning for a long drive!
The Bad:
Again the problems with the S60 V5 in the multimedia department are lack of new features from S60 v3 and the boring interface. There is no 3D mode or any eye-candy of that sort. Both the Omnia HD and the SATIO have better looking video and audio players. Though the music performance is good its still not the benchmark and does fall behind the Sony Ericsson’s walk man series phone. There is no HD video playback, given the TV out feature this would have been awesome.
Though having FM transmitter is a great feature the transmitted signal is very weak and does cause lot of distortion while playback. Nokia probably limited the signal strength for battery concerns but an option for user to customize the signal strength would have been great.
Camera
N97 sports a 5 Megapixel Camera with Dual LED Flash onboard, Carl Zeiss opticis and Autofoculs.
The images are captured in 2584×1938) pixels and the videos are 640×480 High Quality with around 30fps.
Here are some samples taken from the N97:
Indoor shot

Outdoor Shot

Close-Up Outdoor

Outdoor- Low light

Outdoor

Indoor- Close Up in Artificial Light

Night Shot

Close-up Macro shot

Close-up Macro shot

Landscape

The Good:
Though on the specs the numbers might not be very impressive the 5 mega pixel unit does capture images of good quality as seen in the samples above.
The camera app loads up with the Interface shown below

The UI is similar to the one found in 5800 XpressMusic – albeit a few changes.
All the Camera settings except flash are squeezed into a single menu as below

There are a lot of settings available which are listed below:
• Flash – Automatic, On, Off, Red-Eye reduction
• Scene mode – User Defined, Macro, Portrait, Night Shot, Night Portrait, Landscape, Sports
• Video mode – switch between photo & video recording.
• Show grid – overlays a grid on the screen.
• Self-timer – off, 2s, 10s, 20s
• Color tone – Normal, Sepia, Black & White, Vivid, Negative
• White balance – Automatic, Sunny, Cloudy, Incandescent, Fluorescent
• Exposure – +2/-2 at 0.5 step
• Light sensitivity (ISO) – Automatic, Low, Medium, High
• Contrast/Brightness – 20 notches & 10 notches
• Sharpness – Hard, Normal, Soft
• Single/Sequence – Take a single shot or multiple shots
N97 also supports for Geo-Tagging of pictures.
The picture quality is good and quite detailed for a 5 mega-pixel unit. Nokia have managed to fine tune the image processing algorithm and have achieved a good balance between the image detail and noise levels.
The standout feature of the N97 camera is how good it takes images in close up mode. The macro mode captures some really great images and is comparable to standalone digi-cams.
The camcorder on N97 captures VGA @30 fps. The video is stutter free which is quite a norm now and is of decent quality. The color and white balance are optimized well.
The Bad
The first gripe is the delay in camera application loading up. When compared to other smartphones which have better load up times 3-4 seconds delay is too much.
The camera technology in N97 is old and lacks all the modern features that the other competing manufacturers are using such as face detection, smile detection and even blink prevention. As always with the N series line up Nokia has again been conservative in equipping their cameras with all the current popular features.
Though the 5 mega pixel unit equipped with Carl-Zeiss optics is up to task , five mega pixels don’t count as high-end anymore with all the latest tech missing. With N97 Nokia had a very good chance to bring in better camera unit and take on the other manufacturers.
Video recording is another area where Nokia have made no progress for the past several years, however we might see all of this changing with the now announced N8
Conclusion: IS IT GOOD OR IS IT BAD?
Thanks to WOMWORLD for sending me this trial unit for a review, I got to play around with N97 for over twenty days which is enough to know over way around the device and to gather information and opinions.
My experience with the N97 has been mixed one. Throught the post I have pointed out the good and the bad aspects of the phone in every department but I hate the fact that I have so many bad things experience in almost all the areas.
THE Nokia N97 is a that kind of a phone where you find all necessary features one would expect in a high end smart phone. Decent build quality, large screen, good hardware QWERTY keyboard, stereo speakers, Decent camera and Navigation and plethora of connectivity options.
However, the N97 excels in only few departments of a smart phone and performs rather average in other departments. With so many better offers from the competitors sporting much feature rich advanced Operating Systems the N97 does struggle with its weak hardware and a aging software which lets down what would have been a another N95 kind of success story from Nokia. Nevertheless, Its new iteration N97 mini has been a decent alternative with many of the original flaws of N97 ironed out and is a very good buy.
Also its high time that Nokia get their act right. Symbian^3 does look like a better feature rich Symbian iteration and the recently launched N8 looks like a good shot from Nokia to give a fitting blow to the competetions.